Frequently Asked Questions
2. What vehicle conditions do we work with
1. Keyless:
Vehicles without keys or where the key is lost or unavailable. Special tools or methods may be required to transport these vehicles.
2. Non-rollers:
Vehicles that cannot roll or move on their own due to mechanical failures, brake issues, or flat tires. These vehicles require equipment such as winches or skates to load onto recovery trucks.
3. Roadside recovery:
Assisting motorists whose vehicles have broken down or suffered a fault while on the road. This can involve minor repairs on-site or transporting the vehicle to a garage.
4. Motorway recovery:
Specialised recovery service for vehicles stranded on motorways. Safety is a critical factor here due to high-speed traffic, requiring quick and efficient vehicle removal.
5. Emergency breakdown:
Immediate response for vehicles that have suffered sudden mechanical failure or accidents. This often involves towing or repairing vehicles at the scene.
Each condition requires specialised skills, equipment, and procedures to ensure safe and efficient handling.
3. What Trucks do we have
1. HIAB Trucks (Trucks with Premium Loading Crane):
- These trucks are equipped with a hydraulic crane (HIAB) for lifting and transporting heavy or awkwardly positioned vehicles or cargo. They are ideal for vehicles that cannot be driven or rolled onto a truck, such as keyless or non-roller vehicles.
2. Flatbed Trucks (SUVs and Vans):
- Flatbed trucks with an open platform are typically used for transporting larger vehicles like SUVs and vans. These trucks offer versatility and ease when loading and unloading vehicles, particularly those that can be driven or winched onto the flatbed.
3. Beavertail Trucks (Light Transportation):
- Beavertail trucks have a sloped rear end, making it easier to load and unload lighter vehicles. They are commonly used for transporting smaller or lighter vehicles that can roll onto the truck, such as cars or small vans.
This fleet provides versatility in handling a wide range of vehicle recovery and transportation tasks.
4.Location
Gate 3 Leafield Nursery Paynes Lane EN9 2EX
5.How do you prevent your Vehicle from breaking down
The general consensus is to get regular services and to make regular maintenance checks. Regular maintenance checks can include the following ;
The oil level and colour.
The tyre health, no punctures or the tire itself is flat .
Checking the waters for windscreen and engine coolant.
Checking electrics for the battery and lights in the case of bulb damage.
For vehicles equipped with a Diesel Particulate Filter (DPF), it is important to maintain your AdBlue levels and follow certain driving habits to ensure optimal performance and longevity. Keeping the AdBlue tank topped up is essential because this fluid helps reduce harmful emissions by breaking down nitrogen oxides in the exhaust system.
Additionally, it is recommended to take regular 20-30 minute drives at speeds exceeding 40 miles per hour. This practice allows the DPF to regenerate, a process where accumulated soot is burned off, preventing blockages that could lead to engine performance issues.